Your 1-hour MSP session covers:
Investment: $50 USD (payable in USDT or BTC)
Every unresolved IT problem has a price tag. Here’s what businesses without managed IT support pay for daily.
We watch every device 24/7 — CPU, memory, disk, and network. You get alerted before your team notices the slowdown. Problems fixed before they become emergencies.
Full remote access to any monitored device. Run scripts, fix configurations, restart services, and resolve issues from anywhere — no dispatch, no downtime waiting for someone to show up.
Every support request is logged, tracked, and resolved through a dedicated client portal. Your team submits tickets, you see the status, nothing gets lost. IT support that actually works.
Complete visibility into every device — specs, installed applications, hardware changes. Know exactly what’s running across your entire fleet, updated in real time from the dashboard.
Our platform integrates Claude AI directly — not a generic chatbot, actual technical diagnostics. Describe the symptom, get a diagnosis and a fix. The AI understands your specific device data and history.
Monitoring, remote control, AI diagnostics, and ticketing — all in one platform. No patchwork of SaaS tools. One dashboard. One monthly cost. Everything your IT management needs.
From zero visibility to full IT control — three steps, starting today.
A lightweight agent is installed on each Windows device in your fleet — takes under 5 minutes per machine. The device appears on your dashboard immediately, reporting live health data.
Your entire fleet is visible from a single dashboard — CPU, memory, disk, network, installed software, and real-time alerts. You see what’s happening across every device, from anywhere, at any time.
Remote PowerShell terminal for any device, AI diagnostics to identify root causes, and a ticketing portal for your team to report issues. Problems resolved without dispatch, without downtime, without waiting.
Most MSP tools are built for IT departments managing thousands of devices. Synaptic Tec was built for businesses that don’t have an IT department — by a developer who also builds their AI automation.
Synaptic Tec is custom-built software. Not ConnectWise, not Datto, not a white-labeled tool. When something doesn’t work, we fix it. When you need a feature, we build it. Your data runs on our own VPS infrastructure — not a third-party cloud.
The Claude AI integration isn’t a plugin — it’s built into the platform and has access to your device data. When you ask what’s wrong with a machine, it answers with context from your actual fleet history, not generic documentation.
No support ticket queue. No tier-1/tier-2 routing. The same person who built the platform manages your account. When you have a problem, you talk to the engineer who wrote the code — the same engineer who deploys AI agents for businesses across LATAM.
Most MSP tools assume a US-enterprise context — $500K budgets, 500-person IT teams, compliance frameworks that don’t apply in Guatemala, El Salvador, or Mexico. This was built for businesses of 5–100 employees operating in the LATAM reality.
If IT problems are interrupting your business and you don’t have a dedicated IT person to call, this was built for you.
5–100 employees, no IT staff, problems handled by whoever is least busy. You need visibility and support without the cost of hiring a full-time IT team.
Employees spread across locations, homes, and cities. You need to see what’s happening on every device without driving to each one when something breaks.
Multiple offices, branches, or job sites. Centralized IT visibility across all locations, with remote resolution so problems don’t require travel or waiting.
You’ve been the de facto IT person for your company. Every computer problem lands on your desk. That stops here — monitoring, diagnostics, and resolution happen without you.
Security, logistics, construction, manufacturing, legal, healthcare. When a computer goes down, operations stop. Managed IT eliminates that single point of failure.
If your business already runs AI agents, CRMs, and automated workflows, your IT infrastructure needs to be stable and monitored. Downtime breaks everything downstream.
Simple, transparent pricing. Exact scope and device count quoted after the discovery call.
All plans include: Agent installation support · Dashboard onboarding · Direct developer contact · Your data on your infrastructure
Let’s assess your device fleet, map your IT risks, and show you what complete IT visibility looks like for your business — in 15 minutes.
⚡ Free 15 min — fleet size, scope, and managed IT plan
Need a full IT audit? Book a 1-hour MSP strategy session ($50)
